Terms of Service
Last updated May 14, 2026
1. Acceptance of terms
By creating an account, accessing the Kavari Health portal, or purchasing a Deep Analysis engagement, you agree to be bound by these Terms of Service. If you do not agree, do not use the service.
2. The service
Kavari Health provides predictive workforce intelligence and consulting services for healthcare organizations, including the Deep Analysis engagement. Deliverables, timeline, and scope of each engagement are described at the time of purchase and in your engagement materials.
3. Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must promptly notify us of any unauthorized use.
4. Payment
Engagements are billed as a one-time fee at the price displayed at checkout. Payments are processed by our payment provider. Engagement work begins after payment is confirmed.
5. Customer data
You retain all rights to data you upload. You grant Kavari Health a limited license to use that data solely to perform the engagement and produce the agreed deliverables. We do not require Protected Health Information (PHI). Do not upload PHI unless explicitly arranged in writing.
6. Confidentiality
Each party will treat the other’s non-public information as confidential and will use it only as necessary to perform under these terms.
7. Refunds and cancellation
Engagements may be canceled by either party in writing. Refunds for work in progress are handled on a case-by-case basis based on work completed at the time of cancellation.
8. Disclaimers
The service is provided “as is” without warranties of any kind. Deliverables are decision-support materials and do not constitute legal, clinical, or financial advice. You are responsible for the decisions you make based on them.
9. Limitation of liability
To the maximum extent permitted by law, Kavari Health’s total liability arising out of or related to the service is limited to the fees paid to Kavari Health for the engagement giving rise to the claim.
10. Changes
We may update these terms from time to time. Material changes will be communicated to active customers by email or through the portal. Continued use of the service after changes take effect constitutes acceptance.
11. Contact
Questions about these terms can be sent to hello@kavarihealth.com.